Contenu du cours
Selecting and ordering luxury bathroom fittings
In this section, we'll look at advising the client about selecting and ordering luxury bathroom fittings in English.
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Reading comprehension: The Importance of Choosing a High-Quality Luxury Bathroom Faucet
The Importance of Choosing a High-Quality Luxury Bathroom Faucet.
Listening comprehension: Choosing Bathroom Fixtures
03:56
Choosing Bathroom Fixtures
The order process
Explaining the ordering process to your client
Build a checklist for phone requests from project partners and architects.
Anticipating phrases and questions to use on the phone.
Further questions and expressions for phone and/or email
What is ADA compliancy?
Listening comprehension: Bathroom Design Mistakes.
17:22
Bathroom Design Mistakes
Bathroom Trends 2023
00:00
Bathroom Trends 2023
Understanding and describing manufacturing processes.
In this section, you will have the opportunity to see, hear, and read about the various industrial processes and craft industry applications involved in the design and production of bathroom and kitchen fittings, both high-end and mass-market.
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Listening comprehension: KLUDI RAK | How It’s Made – Faucets, Taps & Mixers (Production Process)
07:47
KLUDI RAK | How It's Made - Faucets, Taps & Mixers (Production Process)
Listening comprehension: HANDSGROHE | How a bathroom faucet is created
00:00
Listening comprehension: HANDSGROHE | How a bathroom faucet is created
Physical Vapor Deposition
How it’s made – the glass faucet.
04:57
How it's made - the glass faucet.
Jomoo Faucet Factory
09:05
Jomoo factory, comprehension quiz.
English in the technical context: bathroom fittings
When things get a little technical, it can help to remember three stages: 1. Can I describe it? What are the names of all the parts and how do they relate to each other? Here, you will find yourself collecting new vocabulary, principally in the form of nouns and adjectives. 2. Can I give instructions to use or repair it? Giving instructions involves a series of actions (verbs in their simple form) related to the various parts you've already learned the names of. 3. Can I explain how it works? This is more complicated, as it means understanding how things work. You'll find yourself needing a lot more verbs and, most likely, some other additional vocabulary, in addition to the words that you've already learnt.
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Bathroom fittings and their various parts.
Giving instructions to repair a leaking tap.
How a tap works.
How taps work (video)
01:18
How taps work.
THG Paris. English course. PROMEO/BAILEY

Please describe step-by-step, the order process for a set of luxury bathroom faucets for a new hotel project, starting with the customer requirements, design specifications, warranty considerations, lead time calculation, right through to the delivery and fitting.

Try doing this yourself by first making a list of the various steps, then for each step describe the actions involved, and who does them.

Then look at the worksheet example (fichier de l’exercice)  for this lesson and see where you agree and where you disagree with it concerning your own order process at THG Paris.

Fichiers de l’exercice
Step_by_step order process_1.pdf
Taille: 93,67 Ko
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